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We take this very seriously and look at it everyday. Do you have a product you were looking for and didn’t find? Or maybe it was your experience with us you would like to comment about. You are welcome to do it here. You can leave a message anonymously. Please note for product suggestions it is advisable to leave your email so we can reach you and let you know when it is available.
Typically it takes 7 to 15 days for a product you ordered to be available in Harare for pickup. We are working on making it even faster!
Refunds can be issued within 48 hours of receipt. Replacements within 72 hours. We check if the product is in promised condition. If not we will refund/exchange your order.Â
All orders are picked up in town in Century mall. When you place your order you will get a notification email with the address. You will also get pick-up point addresses when your order arrives.
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